You can download the Baskin Robbins MEA app from the App Store for iOS devices and Google Play Store for Android devices.
Yes, you can easily order your favorite Baskin Robbins ice cream and cakes through the app and have them delivered to your doorstep.
Simply open the app, select your desired ice cream flavors, toppings, and any additional items, then proceed to checkout. You can choose delivery or pickup options based on your preference.
Absolutely! You can customize your cake orders by choosing your preferred flavors, toppings, and even specifying any allergies or dietary preferences.
Yes, there is a minimum order requirement for delivery, which may vary depending on your location. This information will be displayed during the ordering process.
Delivery times may vary depending on your location and current demand. You will be provided with an estimated delivery time when placing your order.
Yes, you can track your order status in real-time through the app. You'll receive updates on the status of your order, from preparation to delivery.
We accept various payment methods, including credit/debit cards, online payment gateways, and cash on delivery (where available).
If you encounter any issues with your order, such as missing items or delivery delays, please contact our customer support team through the app. We'll be happy to assist you and ensure your satisfaction.
The Pioneers Club is designed to reward our valued customers for their continued patronage across participating brands. Members earn points for every purchase, which can be redeemed for exciting rewards, exclusive offers, and services
Joining is easy! Simply download and register on the Baskin Robbins app from the App Store or Google Play. Don’t forget to give your consent to receive our marketing of the very best Baskin Robbins deals and offers from Pioneers Club.
The loyalty program currently covers your orders placed via the Baskin Robbins app only.
You can earn points by making purchases through the Baskin Robbins app. Typically, you earn 1 base point for every AED spent, with opportunities for additional bonus points during promotions.
Yes! There are some bonus-earning options which you can find on the Baskin Robbins app in the loyalty/profiles/offers section. Keep checking as we will be running new and exciting offers and bonuses on a regular basis.
Points can be redeemed for Baskin Robbins app orders. Simply use your Points like cash to pay for part or all of your Baskin Robbins orders through the app at the conversion rate of 100 points = 1 AED
Regular Points are valid for 12 months. They will expire on the last day of the calendar month 12 months after they were earned. You will be notified as points near expiration, so you have time to redeem them before they expire. Special / Bonus points have differentiated expiry periods which could be much shorter. Points once expired, cannot be retrieved / reinstated.
You can check your balance and recent transactions through the Baskin Robbins app, any time, any day!
Simply make sure you are logged in to the Baskin Robbins app whenever you are ordering and Points will be awarded automatically. Always log in to the app to ensure you don’t miss out on your Points aswe can’t award them after you have completed your order.
Currently, points are non-transferable between accounts
There is only one tier of membership so everyone can enjoy the same privileges and benefits by taking part in our challenges and promotions.
You can reach customer support by using the “Contact Us” feature in the Baskin Robbins app.
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Choose your Favourite Sports and we'll give you extra 5 points
Show the QR code to the Baskin-Robbins' staff to pay for your order using the mobile wallet.